Coin Acceptor Disconnected

What does Disconnected Acceptor mean?

Indicates that the coin acceptor is unplugged, leading to a complete inability to receive and validate coins. This will prevent any coin-based transactions.

• The coin acceptor is physically disconnected or unplugged.

Click steps to track your progress.

1. 1

   Inspect the physical connection of the coin acceptor cable at both the acceptor unit and the main control board for secure seating and any signs of dislodgement.

2. 2

   Inspect the coin acceptor's wiring harness for visible damage, cuts, or pinched sections from the acceptor to the control panel.

3. 3

   Measure the supply voltage at the coin acceptor's connector pins (if accessible) to verify it meets the specified operational voltage as per the Otis 400 documentation.

4. 4

   Check the Otis 400 elevator's diagnostic interface or service tool for the coin acceptor's status, looking for specific error codes or I/O states that indicate a 'disconnected' status.