Low Coin Acceptance Rate

What does Low Acceptance mean?

Indicates a low coin acceptance rate, specifically that more than 20% of the last 255 coins processed were identified as slugs. This suggests issues with coin validation or slug detection.

• High percentage of rejected coins (slugs) by the coin acceptor.
• Malfunction of coin validation sensors or algorithms.

Click steps to track your progress.

1. 1

   Inspect the coin acceptance mechanism's physical chute, sensors, and coin path for obstructions, dirt, or damage.

2. 2

   Verify the power supply voltage to the coin validation module according to the manufacturer's specifications.

3. 3

   Check all cabling and connectors between the coin validation module and the main elevator control system for secure fit and integrity.

4. 4

   Verify the coin acceptance parameters (e.g., coin denominations, acceptance thresholds) in the elevator's system configuration or HMI.