Door Switch
Door Switch Open
Otis · 400 Elevator
What does Door Switch mean?
Indicates that one or both of the vender's door switches have been open for more than one hour. This can be caused by a physical obstruction, wiring issue, or a faulty switch, potentially leading to operational lockout.
Common Causes
- Upper or lower vender door switch is sticking.
- Upper or lower vender door switch is miswired.
- Connector for the door switch cable running to the VMC board is faulty.
- Switch harness to the VMC board has broken or pinched wires.
Repair Steps & Checklist
Click steps to track your progress.
- 1
Check both the upper and lower vender door switches to see if either one is sticking or miswired.
- 2
Check the connector for the switch cable running to the VMC board.
- 3
Check to see if the harness has broken or pinched wires.
- 4
Replace the door switches if they are defective.
- 5
Repair or replace the switch harness to the VMC board.
Verified technical data. Last updated: March 2026
Related Faults
Source: Otis 400 Elevator