Door Switch

Door Switch Open

Otis · 400 Elevator

What does Door Switch mean?

Indicates that one or both of the vender's door switches have been open for more than one hour. This can be caused by a physical obstruction, wiring issue, or a faulty switch, potentially leading to operational lockout.

Common Causes

  • Upper or lower vender door switch is sticking.
  • Upper or lower vender door switch is miswired.
  • Connector for the door switch cable running to the VMC board is faulty.
  • Switch harness to the VMC board has broken or pinched wires.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check both the upper and lower vender door switches to see if either one is sticking or miswired.

  2. 2

    Check the connector for the switch cable running to the VMC board.

  3. 3

    Check to see if the harness has broken or pinched wires.

  4. 4

    Replace the door switches if they are defective.

  5. 5

    Repair or replace the switch harness to the VMC board.

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Verified technical data. Last updated: March 2026

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