Selection Switch XX

Selection Switch Stuck Closed

Otis · 400 Elevator

What does Selection Switch XX mean?

Indicates that a specific selection switch (identified by XX) has been detected as closed for more than 15 seconds. This implies a stuck key or a faulty switch on the keypad, and will prevent navigation of the service menu.

Common Causes

  • A specific selection key (XX) is stuck in the closed position.
  • Malfunction of the keypad or selection switch mechanism.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Manually correct the keypad to free the stuck selection switch.

  2. 2

    Replace the keypad if manual correction is not effective.

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Verified technical data. Last updated: March 2026

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