Misrouted Coin

Coin Misrouted

Otis · 400 Elevator

What does Misrouted Coin mean?

Indicates a coin had been improperly routed within the changer. This can lead to coins ending up in the wrong tubes, jams, or incorrect inventory counts.

Common Causes

  • A coin was routed incorrectly within the changer mechanism.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Inspect all car position sensors (e.g., floor selector, encoder) for physical damage, debris, or misalignment that could lead to incorrect floor detection.

  2. 2

    Verify operational parameters within the Otis 400 controller relating to floor designations, car dispatch logic, and door timing against documented specifications.

  3. 3

    Check the integrity of wiring and connections for all hall calls, car calls, and floor position sensors for loose terminals or damage.

  4. 4

    Measure supply voltages to the main elevator controller and auxiliary I/O modules to ensure they are within specified ranges.

  5. 5

    Inspect mechanical components of the door system and car guide rails for any obstructions or excessive friction that could impede smooth operation and cause 'jams'.

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Verified technical data. Last updated: March 2026

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