Excessive Escrow

Excessive Escrow Attempts

Otis · 400 Elevator

What does Excessive Escrow mean?

Indicates that more than 255 escrow attempts have occurred since the last coin was successfully accepted. This could be due to repeated coin rejections, a sensor issue, or an obstruction in the escrow path.

Common Causes

  • Repeated coin rejections or inability to complete coin acceptance.
  • Sensor malfunction in the escrow mechanism.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Inspect door tracks, sills, and safety edges for any physical obstructions or debris.

  2. 2

    Verify the proper operation and alignment of door zone sensors, safety sensors, and leveling sensors.

  3. 3

    Check the elevator control system's diagnostic logs for repeated door open/close attempts, leveling failures, or related sensor faults.

  4. 4

    Measure the supply voltage to the door controller and primary elevator control unit to ensure stable power delivery.

Browse all codes in this manual (41)
Verified technical data. Last updated: March 2026

Related Faults

Otis Error Excessive Escrow: Excessive Escrow Attempts — Troubleshooting Guide | ErrorLib