938
Low read-back volts from DC bus circuit.
Otis · DSD 412 Elevator System
What does 938 mean?
This fault indicates that a low voltage read-back is detected from the DC bus circuit. This can occur during Self-Tune (Function #997) or Self-Diagnostic (Function #998). For drives larger than 300 amps DC, this involves discrete wires.
Common Causes
- Missing wire connected to the bus voltage feedback circuit.
- Component problem where the feedback voltage divider ratio does not match the one identified in the Cube ID PCB.
Repair Steps & Checklist
Click steps to track your progress.
- 1
Check for any missing wires connected to the bus voltage feedback circuit.
Verified technical data. Last updated: March 2026
Related Faults
Source: Otis DSD 412 Elevator System