Internal serial link fault

What does F004 mean?

This ATV310 fault signifies an interruption in communication between the internal cards within the drive. This is a critical internal hardware communication issue that prevents proper drive control and monitoring.

• Communication interruption between the internal cards of the drive

Click steps to track your progress.

1. 1

   Turn the ATV310 drive off and then back on again after waiting for at least 5 minutes to ensure a full reset.

2. 2

   Check the input power supply to the drive for stability and ensure correct voltage levels are present.

3. 3

   Visually inspect the drive for any obvious signs of physical damage or loose connections on internal cards, though internal components require trained service.

4. 4

   Contact local Schneider Electric representative to troubleshoot internal communication issues.