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ErrorLib — Industrial Fault Code Library

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303

Insulation fault on PV generator

Fronius · Primo GEN24

What does 303 mean?

The Fronius Primo GEN24 208-240 inverter has detected a general insulation fault (ground fault) on the entire PV generator. This implies an unintended electrical path between the PV array's DC conductors and ground, which can be a safety risk and prevents inverter operation.

Common Causes

  • Insulation fault on PV generator.
  • Water ingress into PV modules or junction boxes.
  • Damaged PV cable insulation.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Safely disconnect all PV arrays from the Fronius Primo GEN24 208-240 inverter using the DC disconnector and AC breaker.

  2. 2

    Measure the insulation resistance of each PV string (PV1, PV2, etc.) to ground using a megohmmeter - expect >1 MΩ.

  3. 3

    Conduct a thorough visual inspection of all PV modules, cables, and connectors in the entire PV system for signs of damage, moisture ingress, or degradation.

  4. 4

    Systematically check all junction boxes, combiner boxes, and cable conduits for moisture, corrosion, or loose connections.

  5. 5

    Isolate PV strings or modules one by one and retest to identify the specific faulty component.

Browse all codes in this manual (60)
Verified technical data. Last updated: April 2026

Related Faults

102AC voltage too high103AC voltage too low1030WSD Open
Source: Fronius Primo GEN24
Open Manual (Page 149)Search more codes in this manual