Fronius · Primo GEN24
The Fronius Primo GEN24 208-240 inverter has detected a general insulation fault (ground fault) on the entire PV generator. This implies an unintended electrical path between the PV array's DC conductors and ground, which can be a safety risk and prevents inverter operation.
Click steps to track your progress.
Safely disconnect all PV arrays from the Fronius Primo GEN24 208-240 inverter using the DC disconnector and AC breaker.
Measure the insulation resistance of each PV string (PV1, PV2, etc.) to ground using a megohmmeter - expect >1 MΩ.
Conduct a thorough visual inspection of all PV modules, cables, and connectors in the entire PV system for signs of damage, moisture ingress, or degradation.
Systematically check all junction boxes, combiner boxes, and cable conduits for moisture, corrosion, or loose connections.
Isolate PV strings or modules one by one and retest to identify the specific faulty component.