Fronius · Primo GEN24
The Fronius Primo GEN24 208-240 inverter has detected an excessively high voltage from the connected battery system on the DC side, exceeding its maximum input/output voltage rating. This could indicate a battery management system (BMS) fault or an incompatible battery.
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Disconnect the battery using the DC disconnector and measure the battery voltage at its terminals.
Compare the measured battery voltage with the nominal and maximum voltage specifications for both the battery and the Fronius Primo GEN24 208-240 inverter.
Consult the battery manufacturer's manual for any specific fault codes or diagnostics indicated by the battery system itself.
Verify that the connected battery system is compatible with the Fronius Primo GEN24 208-240 inverter model, checking both voltage and communication protocols.
If possible, perform a controlled shutdown and restart of the battery system. If the issue persists, the battery or its BMS may be faulty; contact the battery supplier or Fronius service.