Fronius · Primo GEN24
The Fronius Primo GEN24 208-240 inverter has detected an internal fault within its system monitoring module. This can prevent the inverter from accurately tracking its performance, logging data, or providing status updates.
Click steps to track your progress.
Perform a complete power cycle of the Fronius Primo GEN24 208-240 inverter: disconnect AC power, then DC power, wait a few minutes, and reapply power (DC first, then AC).
Check the inverter's network connection and communication settings, as monitoring relies heavily on these.
Ensure the inverter's firmware is up to date, as software updates can resolve issues with internal modules.
Review the inverter's event log for any other related fault codes that might provide more specific information about the monitoring failure.
If the fault persists after power cycling and network checks, it indicates an internal hardware issue with the monitoring module; contact Fronius service for diagnosis.