Fronius · Primo GEN24
The Fronius Primo GEN24 208-240 inverter's Arc Fault Circuit Interrupter (AFCI) has detected a dangerous electrical arc in the PV array. This is a critical safety feature that shuts down the inverter to prevent fire hazards.
Click steps to track your progress.
Immediately disconnect the PV arrays using the DC disconnector and the AC breaker, then perform a thorough visual inspection of the entire PV array wiring.
Systematically check all PV module connectors (MC4), string combiner box terminals, and DC cable connections for tightness, signs of arcing, melting, or corrosion.
Inspect all DC cables for physical damage, insulation breakdown, rodent damage, or pinched sections.
Examine the junction boxes on the back of each PV module for signs of internal arcing or moisture ingress.
If the fault location cannot be identified visually, use specialized arc fault detection equipment or systematically isolate strings/modules for testing. Contact qualified PV service personnel.