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ErrorLib — Industrial Fault Code Library

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F13.21

SSI error bit

SEW Eurodrive · MOVIDRIVE system

What does F13.21 mean?

An error bit has been set in the SSI protocol by Encoder 1, indicating a data or communication problem. This can result from incorrect startup parameters, encoder settings, wiring issues, or external interference, affecting position feedback reliability.

Common Causes

  • Mismatch between the SSI resolution (P3-55) or number of turns (P3-56) configured in the drive and the actual Encoder 1 specifications.
  • Intermittent electrical noise on the SSI data or clock lines, potentially due to inductive loads or unshielded cables running parallel to power cables.
  • Minor internal malfunction within Encoder 1, causing occasional setting of non-critical error bits in the SSI telegram.
  • Ground loop issues affecting the SSI signal integrity, potentially caused by multiple grounding points or incorrect earthing practices.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Cross-reference drive parameters P3-55 (SSI resolution) and P3-56 (SSI number of turns) against the Encoder 1 datasheet and adjust if necessary.

  2. 2

    Visually inspect the routing of the Encoder 1 cable to ensure it is separated from high-current power cables and that shielding is continuous.

  3. 3

    Capture SSI clock and data signals at drive terminal X1 using an oscilloscope to identify any transient noise or signal distortions.

  4. 4

    Perform a resistance check on all SSI signal lines (CLOCK+, CLOCK-, DATA+, DATA-) and ground connection from drive terminal X1 to encoder connector.

  5. 5

    Reset the Encoder 1 configuration parameters in the drive (e.g., P3-50 to default) and reconfigure carefully.

Browse all codes in this manual (60)
Verified technical data. Last updated: April 2026

Related Faults

12.1Brake Output Fault12.224V Brake Voltage Fault13.1Position Comparison Check (Encoder 1)
Source: SEW Eurodrive MOVIDRIVE system
View Official PDFSearch more codes in this manual