SEW Eurodrive · MOVIDRIVE system
Encoder 2 has failed to provide process data within the expected timeframe, resulting in a data timeout. This typically points to communication issues caused by electromagnetic interference (EMC) or incorrect startup parameters.
Click steps to track your progress.
Inspect Encoder 2 communication cable for physical damage and verify all connections are secure at terminals (e.g., X12).
Measure the supply voltage to Encoder 2 (e.g., between terminals A+ and A-) to confirm it is stable and within specified range (e.g., 24VDC +/-10%).
Check the drive's parameter settings for Encoder 2 communication (e.g., P6-01 Encoder type, P6-02 Data rate).
Verify the cable shielding integrity by checking continuity between the shield and protective earth at the control cabinet.
Temporarily reroute the encoder cable or isolate high-power cables running in parallel to reduce potential EMI sources.