SEW Eurodrive · MOVIDRIVE system
Encoder 2 has transmitted an emergency error message, indicating a critical internal or communication issue requiring immediate attention. This is often triggered by severe interference or incorrect communication parameters, leading to loss of position control.
Click steps to track your progress.
Power cycle the entire system (drive and Encoder 2) to attempt a full reset of both components.
Measure the supply voltage to Encoder 2 (e.g., between terminals A+ and A-) to ensure it is stable and within specification (e.g., 24VDC +/-10%).
Inspect Encoder 2 communication cable for damage and verify all connections are secure at terminals (e.g., X12).
Temporarily disable high-frequency noise sources (e.g., contactors, switching power supplies) near the encoder cable to isolate EMI.
Check for any excessive heat buildup around Encoder 2 housing using a thermal camera or contact thermometer.