Battery Not Supported

What does 27 mean?

The connected battery's characteristics (e.g., chemistry, nominal voltage, communication protocol) are not recognized or supported by the battery charger. This prevents the charger from safely or correctly initiating a charge cycle.

• Connecting a battery type (different chemistry, nominal voltage, or communication interface) that the charger is not designed to support.
• Incorrect charger configuration for the connected battery type, or missing necessary charging profiles.
• Missing or corrupted battery identification data (e.g., TagID) that the charger relies upon to recognize the battery.

Click steps to track your progress.

1. 1

   Verify the type and specifications of the connected battery against the charger's compatibility list or documentation.

2. 2

   Check the charger's settings and parameters to ensure they are configured for the correct battery type, nominal voltage, and chemistry.

3. 3

   Ensure that the battery's TagID or communication module (if present) is functioning and transmitting valid identification data to the charger.