ALARM (Config Error)

Configuration Error

Kone · Electric Traction Elevators

What does ALARM (Config Error) mean?

The phone board detects a problem with its configuration, manifesting as either a missing configuration or an incorrect one. This is indicated by a specific fast blinking pattern (0.3 s ON, 0.3 s OFF, 0.3 s ON, 2 s OFF). A configuration error can prevent the system from operating correctly, impacting communication and alarm processing capabilities.

Common Causes

  • The configuration data has not been successfully downloaded or stored on the phone board.
  • The existing configuration data on the phone board is corrupted or incomplete.
  • Incorrect parameters or settings have been loaded onto the phone board during a previous configuration attempt.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Perform a new configuration download to the phone board; utilize the DTMF configuration mode to ensure proper transfer.

  2. 2

    Compare the downloaded configuration parameters with the official system specifications for the KONE Remote Monitoring system (KRMS).

  3. 3

    If persistent, inspect the phone board for any physical damage or signs of component failure that could affect configuration storage.

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Verified technical data. Last updated: March 2026

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Source: Kone Electric Traction Elevators