Login Failed (CAN)

What does 58 mean?

The battery charger failed to successfully log in or establish a secure handshake with the battery via CAN communication. This can be due to authentication issues, protocol mismatches, or security settings preventing communication.

• Incorrect authentication keys, passwords, or parameters exchanged between the charger and the battery's BMS.
• A mismatch in communication protocols, software versions, or security settings that prevents successful negotiation.
• Security settings or access controls on either device are preventing the establishment of the communication link.

Click steps to track your progress.

1. 1

   Verify any security, authentication, or login parameters configured in both the charger and the battery's BMS systems.

2. 2

   Ensure that compatible firmware versions are running on both the charger and the battery, particularly concerning communication protocols.

3. 3

   Consult the respective manuals for specific login procedures, security configurations, or protocols required for communication.