Fronius Symo Advanced
41 fault codes documented
AC Voltage Range
This status code indicates that the AC voltage on the inverter's AC connection side is outside its permissible operating range. This could be due to either an excessively low or high line voltage, or general instability of the utility grid, preventing normal operation of the Fronius Primo GEN24 208-240 inverter.
AC Frequency Range
This status code signifies that the AC frequency on the inverter's AC connection side is outside its permissible operating range. This condition indicates that the utility grid frequency is either too low or too high, or that the grid itself is unstable, preventing the Fronius Primo GEN24 208-240 inverter from feeding power.
WSD Open
This status indicates that a device connected in the Wired Shutdown (WSD) chain has interrupted the signal line, possibly due to a tripped surge protection device (SPD), the removal of an installed bypass, or a missing trigger device. This condition results in the inverter's operating LED flashing red. It prevents normal operation until the WSD chain integrity is restored.
AC Grid Impedance
This status code indicates that the AC grid impedance is too high, preventing the Fronius Primo GEN24 208-240 inverter from operating correctly. This can be caused by long or undersized AC cables, or a generally weak utility grid connection.
Island Grid Detected
This status code indicates that the Fronius Primo GEN24 208-240 inverter has detected an islanding condition, meaning it is operating independently from the main utility grid. This typically occurs when the mains contactor is open, the AC grid is off, or due to incorrect parameter settings.
Ripple Detected
This status code indicates that the Fronius Primo GEN24 208-240 inverter has detected excessive ripple in the grid voltage. This issue suggests an instability in the AC grid or a potential measurement problem within the inverter.
Harmonic Distortion
This status code indicates that the Fronius Primo GEN24 208-240 inverter has detected high harmonic distortion in the utility grid. This can be caused by the presence of heavy inductive or capacitive loads on the grid, or the inverter operating in a weak grid environment.
Insulation Fault Warning
Status code 1083 is displayed when the measured insulation resistance drops below a predefined threshold, indicating a potential insulation fault in the system. This warning is output when the 'Insulation warning' parameter is activated. The system's 'Insulation measurement mode' determines the accuracy and display of this value.
ArcContinuousFault
An electric arc has been identified within the PV system, and the inverter has reached the maximum allowed number of automatic reconnections within a 24-hour period. This fault indicates a persistent arc condition requiring immediate investigation. The inverter's operating LED flashes red, signifying a critical issue that could lead to component damage or personal injury if not addressed.
Backup Power Restart Attempts Exceeded
Service message 1177 is triggered when the inverter has reached its maximum configured number of automated restart attempts in backup power mode. This indicates that the system failed to re-establish backup power operation after multiple shutdowns.
AfciDataTransfer
An electric arc has been identified on the PV system, triggering an Arc Fault Circuit Interrupter (AFCI) event. This status indicates that an arc fault was detected and recorded by the inverter. The inverter's operating LED flashes yellow.
DC Voltage Range MPPT1
This status code indicates that the DC input voltage on Maximum Power Point Tracker 1 (MPPT1) of the Fronius Primo GEN24 208-240 inverter is outside its permitted operating range. This could be due to DC voltage being either too high or too low for the inverter to process, often pointing to issues within the solar module strings or the inverter itself.
DC Voltage Range MPPT2
This status code indicates that the DC input voltage on Maximum Power Point Tracker 2 (MPPT2) of the Fronius Primo GEN24 208-240 inverter is outside its permitted operating range. This could be due to DC voltage being either too high or too low for the inverter to process, often pointing to issues within the solar module strings or the inverter itself.
Overcurrent
This status code indicates that an overcurrent condition has been detected on the DC input of the Fronius Primo GEN24 208-240 inverter. This typically suggests a short circuit within the solar module strings or other problems with the PV array, or potentially an internal defect in the inverter.
Insulation Error
This status code indicates that the insulation resistance of the solar module strings connected to the Fronius Primo GEN24 208-240 inverter is too low. This is a critical safety issue, often caused by moisture ingress or physical damage to the solar modules or DC cabling, compromising electrical isolation.
PV Input Current Asymmetry
This status code indicates an asymmetry in the PV input currents, specifically relevant for the Fronius Primo GEN24 208-240 inverter when multiple parallel strings are connected to a single MPPT. This can result from differing string characteristics, partial shading, or issues with individual modules.
Inverter Temperature
This status code indicates that the internal temperature of the Fronius Primo GEN24 208-240 inverter is too high. This usually occurs due to insufficient cooling, high ambient temperatures, or a malfunction in the inverter's cooling system, leading to a potential derating or shutdown to prevent damage.
Power Stage Temperature
This status code indicates that the temperature of the inverter's power stage (e.g., IGBTs) is too high. This can be caused by an overload condition, insufficient cooling, high ambient temperatures, or a defect within the Fronius Primo GEN24 208-240 inverter's cooling system, potentially leading to thermal derating or shutdown.
Ground Fault
This status code indicates that a ground fault has been detected in the PV system or the Fronius Primo GEN24 208-240 inverter itself. This is a critical safety issue caused by an insulation breakdown between the PV conductors (PV+ or PV-) and ground, often due to moisture or physical damage in the PV cabling or modules.
Arc Fault
This status code indicates that the internal Arc Fault Circuit Interrupter (AFCI) of the Fronius Primo GEN24 208-240 inverter has detected an electrical arc fault in the DC circuit. Arc faults are serious safety hazards caused by loose connections, damaged cables, or faulty components in the PV array.
Internal Communication
This status code indicates an internal communication error within the Fronius Primo GEN24 208-240 inverter. This typically points to a problem with internal data exchange between components, potentially caused by loose internal connections or a hardware defect.
Hardware Fault
This status code indicates a general internal hardware fault within the Fronius Primo GEN24 208-240 inverter. This signifies a component failure or an issue with the internal power supply, requiring attention to prevent further damage.
Software Fault
This status code indicates an internal software error within the Fronius Primo GEN24 208-240 inverter. This may be caused by firmware corruption or an unexpected state in the operating software, which can prevent the inverter from functioning correctly.
Battery Communication
This status code indicates a communication error between the Fronius Primo GEN24 208-240 inverter and the connected battery system. This can be caused by issues with the communication cable, incorrect battery configuration, or an internal fault within the battery system itself.
Battery Voltage
This status code indicates that the battery voltage is outside its permitted operating range for the Fronius Primo GEN24 208-240 inverter. This could be due to battery overvoltage, undervoltage, deep discharge, or a fault in the battery's charging circuit, which can impact battery health and system operation.
Battery Current
This status code indicates that the battery current is too high during either charging or discharging, as detected by the Fronius Primo GEN24 208-240 inverter. This can be caused by an overcurrent condition, a short circuit in the battery wiring, or an internal fault within the battery system, potentially leading to damage.
Battery Temperature
This status code indicates that the battery temperature is outside its permitted operating range for the Fronius Primo GEN24 208-240 inverter. This can be caused by the battery operating in excessively hot or cold environments, or by a malfunction of the battery's internal temperature sensor.
Battery Internal Fault
This status code indicates an internal fault within the battery system connected to the Fronius Primo GEN24 208-240 inverter. This signifies a problem such as cell imbalance or a malfunction of the Battery Management System (BMS), which can severely impact battery performance and safety.
Sensor Fault
This status code indicates a fault with an external sensor connected to the Fronius Primo GEN24 208-240 inverter, such as a Smart Meter or a temperature sensor. This can be caused by wiring issues, a defective sensor, or incorrect sensor configuration.
Smart Meter Communication
This status code indicates a communication error with the Smart Meter connected to the Fronius Primo GEN24 208-240 inverter. This typically results from loose or incorrect wiring, improper Smart Meter configuration (e.g., Modbus address), or a defective Smart Meter itself, preventing accurate energy flow measurement.
WSD (Wired Shutdown) Input
This status code indicates that the Wired Shutdown (WSD) input on the Fronius Primo GEN24 208-240 inverter is active, triggering a shutdown command. This can be caused by the WSD button being pressed, a wiring issue in the WSD circuit (e.g., a short circuit), or an external shutdown device being activated.
I/O Fault
This status code indicates a fault with an external Input/Output (I/O) connected to the Fronius Primo GEN24 208-240 inverter, such as a relay or digital input. This can be caused by wiring issues, a faulty external device connected to the I/O, or an internal I/O circuit fault within the inverter.
Grid Code Violation
This status code indicates that the Fronius Primo GEN24 208-240 inverter has detected a violation of the local grid code, leading to a shutdown. This occurs when grid parameters (such as voltage or frequency) fall outside the permissible limits defined by the selected grid code, or if an incorrect grid code has been configured.
External Shutdown
This status code indicates that the Fronius Primo GEN24 208-240 inverter has received an external shutdown command. This typically originates from an external control device, such as a ripple control receiver or utility command, or a wiring issue in the external control input.
Service Required
This status code indicates that the Fronius Primo GEN24 208-240 inverter requires maintenance or has detected a non-critical internal issue that warrants attention. It may signify that a scheduled maintenance interval has been reached or that a minor internal fault has occurred which does not immediately stop operation.
Backup power overload
This status code indicates that the inverter has stopped operating in backup power mode due to excessive electrical loads connected to the PV Point. The inverter has a maximum continuous output of 1560 W (120V at 13A) and an overload capacity of 35% for a duration of 5 seconds, depending on the current PV module power.
Power Low
This message is displayed when the Primary meter function is deactivated, causing the inverter to switch to Standby mode. This occurs when there is insufficient PV power available and no energy management command is being sent to the battery, for instance, if the battery has reached its minimum state of charge.
DC Isolation Resistance Low
The Fronius Primo GEN24 inverter detects a low DC isolation resistance (RISO) in the PV generator or associated wiring, leading to an error state and immediate shutdown of the system. This condition indicates a leakage current path from the DC conductors to ground, posing a safety risk and preventing normal operation. The threshold for this fault is an RISO value below 500 kOhm.
RSD Self-test Failed
The automatic self-test for the Rapid Shutdown (RSD) function has failed. This self-test specifically monitors the discharge circuit of the RSD function and is performed during each startup procedure, prior to connection to the public grid, when DC voltage exceeds 40V.
RSD Triggered by AC Grid Loss
The Rapid Shutdown (RSD) function was automatically activated due to the inverter detecting a loss of the grid connection. This event, typically an interruption by an AC breaker, causes the inverter to discharge the PV module terminals to less than 30 VDC and less than 15 VAC within 30 seconds.
RSD Triggered by WSD Switch
The Rapid Shutdown (RSD) function has been manually initiated through the activation of an external Wired Shut Down (WSD) trigger device or switch. This action interrupts the communication from the inverter to compatible rapid shutdown devices on the PV modules, resulting in a discharge of module terminals to less than 30 VDC and less than 15 VAC within 30 seconds.